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H2 Training and Consultancy Ltd

H2 Training and Consultancy Ltd
H2 Training and Consultancy Ltd 4.8 5 3

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3 Reviews

Putting the “How to” into Excellent Customer Service

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We have been providing specialist training and consultancy in the field of personal and inter-personal effectiveness since July 2000. H2 has become known not only for the provision of the highest quality training and development services, but also for its continuing ethical approach to business and its ability to provide soft skills training that really sticks....

Although we deliver a wide range of training and coaching topics to a broad spectrum of business types and sizes, we specialise in the development of Customer Service skills and strategies - in particular, helping businesses to understand and apply "Emotional Intelligence" principles/skills to achieve long-term resilience and outstanding results.

Give us a call today arrange a free, no-obligation chat about your training needs.

  • Training that sticks

    Sam Seaton , 2 December 2015

    H2 takes great care to work with the managers and the course delegates to ensure that the impact of the training is felt long after the end of the course. H2 is our first choice for management/leadership and customer service training - highly recommended!
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  • Delegation Skills

    Joe Beavis , 12 October 2015

    Thanks for another great course! I am really pleased to know that it is ok for me to delegate, as long as I do it 'right' by choosing the right person, setting the boundaries/expectations and giving enough support.
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  • Influencing Skills

    Fiona Martin , 22 September 2015

    The most useful part of the course was planning the process of positive influence, and matching the style, method and content to the situation. This course was delivered professionally and very patiently by the trainer, we'll definitely be using H2 again!
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